Request for Weekly or Bi-Weekly Pool Service

Complete the form below and click "Submit". Our team will be in touch with you within 24 to 48 hours.

Lilly Pool's understands the need for routine pool maintenance services, which is why we offer both Weekly and Bi-Weekly Services for Inground Pools or Pool/Spa Combos. Routine maintenance ensures that your pool is clean, safe, and functions optimally, week to week or bi-weekly (every two weeks).

This service typically includes tasks such as skimming debris from the surface, vacuuming the pool floor, brushing the walls and tiles, checking and adjusting the water’s chemical balance, backwashing filters, and ensuring that all equipment is operating correctly.

Regular inspections and maintenance help prevent issues before they become major problems, ensuring you can enjoy a sparkling clean and healthy pool all season long. Our comprehensive routine maintenance ensures that your pool and spa are clean, safe and functioning optimally, week to week or bi-weekly.

Notice to Service Customers

It is recommended to start your Weekly or Bi-Weekly Service within 2 to 5 days after your pool opening. This ensures that your pool remains in optimal condition and that any necessary maintenance and chemical balancing are promptly addressed.
Your Service Day will be pre-assigned via a route optimization program and may vary week to week.
Pool Chemicals will be delivered to your property at the start of service, replenished on an as-needed basis and will be billed later.
Customers must maintain the appropriate water level to at least halfway up into the skimmer during the Spring, Summer and Fall pool seasons. Customers will be notified at the time of service to add water if water levels are too low.
Bi-Weekly customers are responsible for the upkeep and care of their pool during the "Off Week". Please refer to the "Guide to Off-Week Pool Care" (need this content)

Weekly Service *

Yes, please sign me up for WEEKLY SERVICE: $110.00 / per weekly visit, plus cost of chemicals

Begin my Weekly Service the week of: *

Bi-Weekly Service* (once every 2 weeks) *

Yes, please sign me up for BI-WEEKLY SERVICE: $110.00 / per bi-weekly visit, plus cost of chemicals

Begin my Bi-Weekly Service the week of: *

* Please Note: Bi-Weekly customers are responsible for the upkeep and care of their pool during the "Off Week". Please refer to the "Guide to Off-Week Pool Care"

Contact and Billing Information

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Name *

First

Last

Street Address (for pool service)

Address Line 1

Address Line 2

City

State

Zip Code

Preferred Mobile Phone

Email *

Billing (if different from pool service address)

Address Line 1

Address Line 2

City

State

Zip Code

Additional Contact Person

First

Last

Additional Contact Mobile Phone

Land Line Number (if applicable)

Gate and/or Garage Code(s)

or call 610-273-2449, option 2

Additional Contact Email #2

In-Ground Pool/Spa and Related Equipment Information

Please include as many details as possible:

Inground Pool/Spa Information:

Pool Type

Pool Surface Material

Size of Pool/Spa (if known)

(e.g., dimensions, volume in gallons)

Do you have a pool with a vanishing edge

(e.g., includes pools that feature an edge allowing water to flow over. Please note that an additional cost will apply for maintenance and service of these pools.

Age of Pool/Spa (if known):

(e.g., year installed)

Equipment Details:

Pool Pump Model (if known)

(e.g. Pentair, Hayward, Jandy)

Filter Type and Model (if known)

Is your Filter Operational?

Heater Type and Model (if known)

(e.g. Gas Pool Heaters, Heat Pump Pool Heaters, Solar Pool Heaters)

Is your Heater Operational?

Salt Chlorinator/Sanitizer Model (if known)

Is your Salt Chlorine Generator Operational?

Automation System (Brand and Model) (if known)

(e.g., Jandy, Hayward, Pentair, Other (if known), please specify

Is your Automation System Operational?

Do you operate your equipment through a hand-held remote, touch screen or App?

Other Equipment (if known)

(e.g., solar systems, robotic pool cleaner, lights, etc.)

Do you use Chlorine Tabs?

Maintenance History

Previous Issues or Repairs (if known)

(e.g., solar systems, robotic pool cleaner, lights, etc.)

Current Concerns/Comments:

Balancing and Auxiliary Chemicals Added

All balancing and auxiliary chemicals are measured and added by the pound, scoop or bottle by our pool tech team. These details are recorded on the Customer Service Checklist Form during your service and will be left at your residence after each visit. Please be aware that the costs for these chemicals will be reflected in your monthly invoice.

Balancing Chemicals (added at time of service)

pH Increaser (Sodium Carbonate/Soda Ash): Raises the pH level of pool water.
pH Reducer (Muriatic Acid/Sodium Bisulfate): Lowers the pH level of pool water.
Total Alkalinity Increaser (Sodium Bicarbonate/Baking Soda): Raises total alkalinity.
Calcium Hardness Increaser (Calcium Chloride): Raises calcium hardness levels.

Auxiliary Chemicals

Added by the pound, scoop of bottle at time of service. Auxiliary Chemicals will be charged separately and delivered to customer’s property (and stored) when weekly or bi-weekly service is scheduled (or PURCHASE IN ADVANCE FROM OUR STORE)

Chlorine (Liquid, Tablets, Granules): Sanitizes pool water by killing bacteria and algae.
Bromine: Another sanitizing agent, often used in spas.
Shock (Calcium Hypochlorite): Used to eliminate bacteria and organic contaminants.
Algaecide: Prevents and kills algae growth.
Clarifier: Helps to coagulate small particles for easier filtration.
Stain Remover: Prevents metal stains and scale buildup.
Cyanuric Acid (Stabilizer)

Weekly or Bi-Weekly Maintenance Service:

√ Empty Baskets: We thoroughly empty all pump baskets, filter baskets, skimmer baskets, and the basket of your robotic pool cleaner.

√ Brush the Pool: Our team brushes the pool walls, floor, and steps to remove algae and other residues, keeping surfaces clean and smooth.

√ Skim: We skim the pool surface to remove any floating debris, leaves, and insects, ensuring a clear and inviting swim.

√ Vacuum: Our service includes vacuuming the pool floor to remove settled debris. (Please confirm if you would like this additional service.)

√ Test and Balance Water Chemistry: We test pool water chemistry, including pH levels, chlorine levels, and other essential balancing chemicals to maintain optimal water quality.

√ Add Chemicals: Based on water test results, we adjust and add balance chemicals as necessary. Please note that additional charges for chemicals will apply, and will be billed separately.

√ Check Equipment Operation: Ensure all pool and spa equipment is functioning properly.

√ Water Levels: We request that customers maintain the water level to at least halfway up the skimmer to ensure proper circulation and filtration.

* Please Note: Bi-Weekly customers are responsible for the upkeep and care of their pool during the "Off Week". Please refer to the "Guide to Off-Week Pool Care"