Request for Weekly or Bi-Weekly Pool Service Request for Weekly or Bi-Weekly Pool Service Please enable JavaScript in your browser to complete this form.Complete the form below and click "Submit". Our team will be in touch with you within 24 to 48 hours. Lilly Pools understands the need for routine pool maintenance services, which is why we offer both Weekly and Bi-Weekly Services for Inground Pools or Pool/Spa Combos. Routine maintenance ensures that your pool is clean, safe, and functions optimally, week to week or bi-weekly (every two weeks). This service typically includes tasks such as skimming debris from the surface, vacuuming the pool floor, brushing the walls and tiles, checking and adjusting the water’s chemical balance, backwashing filters, and ensuring that all equipment is operating correctly. Regular inspections and maintenance help prevent issues before they become major problems, ensuring you can enjoy a sparkling clean and healthy pool all season long. Notice to Service Customers It is recommended to start your Weekly or Bi-Weekly Service shortly after your pool opening. This ensures that your pool remains in optimal condition and that any necessary maintenance and chemical balancing are promptly addressed. You will be notified in advance to confirm your starting date. Your Service Day will be pre-assigned via a route optimization program and may vary week to week. Pool Chemicals will be delivered to your property at the start of service, replenished on an as-needed basis and will be billed later. Customers must maintain the appropriate water level to at least halfway up into the skimmer during the Spring, Summer and Fall pool seasons. Customers will be notified at the time of service to add water if water levels are too low. Bi-Weekly customers are responsible for the upkeep and care of their pool during the "Off Week". Please refer to the "Guide to Off-Week Pool Care" Choose an option below. Then, to get started, contact us at 610-273-2449 (Option 2) or visit our website's Contact Us Page. Choose Your Service *Yes, please sign me up for WEEKLY SERVICE: $110.00 / per weekly visit, plus cost of chemicalsYes, please sign me up for BI-WEEKLY SERVICE (once every 2 weeks): $110.00 / per bi-weekly visit, plus cost of chemicalsContact and Billing Information OPT-IN HERE to receive SMS/Text Notifications for important messages about your service Name *FirstLastStreet Address (for pool service)Address Line 1Address Line 2City--- Select state ---AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingStateZip CodeMobile PhoneEmail *Billing (if different from pool service address)Address Line 1Address Line 2City--- Select state ---AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingStateZip CodeAdditional Contact PersonFirstLastAdditional Contact Mobile PhoneLand Line Number (if applicable)Gate and/or Garage Code(s)or call 610-273-2449, option 2In-Ground Pool/Spa and Related Equipment Information Please include as many details as possible: Pool TypeChoose from dropdownPool OnlyPool & Spa Combo with Shared EquipmentPool & Spa Combo with Separate EquipmentSpa Only (In-Ground Only)Pool Surface MaterialChoose from dropdownLinerPlasterFiberglassConcreteOtherSize of Pool/Spa (if known)(e.g., dimensions, volume in gallons) Do you have a pool with a vanishing edgeChoose from dropdownYesNoUnknown(e.g., includes pools that feature an edge allowing water to flow over. Please note that an additional cost may apply for maintenance and service of these pools. Age of Pool/Spa (if known): (e.g., year installed)Equipment Details: Pool Pump Brand (if known)(e.g. Pentair, Hayward, Jandy)Filter Type (if known)Choose from dropdownDESandCartridgeOtherUnknownIs your Filter Operational?Choose from dropdownYesNoUnknownHeater Type (if known)Choose from dropdownGasSolorHeat PumpIs your Heater Operational?Choose from dropdownYesNoUnknownHow do you sanitize your pool?Choose from dropdownChlorine TabletsBromine Salt (Chlorine Generator)Liquid ChlorineUnknownSalt Chlorinator/Sanitizer Model (if known)Is your Salt Chlorine Generator Operational?Choose from dropdownYesNoUnknownAutomation System Brand (if known)(e.g., Jandy, Hayward, Pentair, Other (if known), please specifyIs your Automation System Operational?Choose from dropdownYesNoUnknownDo you operate your equipment through a hand-held remote, touch screen or App? Choose from dropdownYesNoUnknownOther Equipment (if known)(e.g., solar systems, robotic pool cleaner, lights, etc.)Maintenance History Previous Issues or Repairs (if known)(e.g., solar systems, robotic pool cleaner, lights, etc.)Current Concerns/Comments:Balancing and Auxiliary Chemicals Added All balancing and auxiliary chemicals are measured and added by the pound, scoop or bottle by our pool tech team. These details are recorded on the Customer Service Checklist Form during your service and will be left at your residence after each visit. Please be aware that the costs for these chemicals will be reflected in your monthly invoice. Balancing Chemicals (added at time of service) pH Increaser (Sodium Carbonate/Soda Ash): Raises the pH level of pool water. pH Reducer (Muriatic Acid/Sodium Bisulfate): Lowers the pH level of pool water. Total Alkalinity Increaser (Sodium Bicarbonate/Baking Soda): Raises total alkalinity. Calcium Hardness Increaser (Calcium Chloride): Raises calcium hardness levels. Pool Salt Cyanuric Acid (Stabilizer) Auxiliary Chemicals Added by the pound, scoop of bottle at time of service. Auxiliary Chemicals will be charged separately and delivered to customer’s property (and stored) when weekly or bi-weekly service is scheduled (or PURCHASE IN ADVANCE FROM OUR STORE) Non Chlorine Shock (Calcium Hypochlorite): Used to eliminate bacteria and organic contaminants. Algaecide: Prevents and kills algae growth. Stain and Scaler: Helps prevent metal stains and scale buildup. Pool Salt - sanitizes water and generates chlorine utilizing salt chlorinator. Phosfree - helps prevent algae growth Scale Free (salt pools only) DE - helps trap dirt and debris Weekly or Bi-Weekly Maintenance Service: √ Empty Baskets: We empty all pump baskets, filter baskets, skimmer baskets, and the basket of your robotic pool cleaner. √ Brush the Pool: Our team brushes the pool walls, floor, and steps to remove algae and other residues, keeping surfaces clean and smooth. √ Skim: We skim the pool surface to remove any floating debris, leaves, and insects, ensuring a clear and inviting swim. √ Vacuum: Our service includes vacuuming the pool floor to remove settled debris. (Please confirm if you would like this additional service.) √ Test and Balance Water Chemistry: We test pool water chemistry, including pH levels, chlorine levels, and other essential balancing chemicals to maintain optimal water quality. √ Add Chemicals: Based on water test results, we adjust and add balance chemicals as necessary. Please note that additional charges for chemicals will apply, and will be billed separately. √ Check Equipment Operation: Ensure all pool and spa equipment is functioning properly. √ Water Levels: We request that customers maintain the water level to at least halfway up the skimmer to ensure proper circulation and filtration. * Please Note: Bi-Weekly customers are responsible for the upkeep and care of their pool during the "Off Week". Please refer to the "Guide to Off-Week Pool Care" Submit