610-273-2449 option 2 services@lillypools.com

2025 Pool Opening - Service Request Form

Pool Opening 2025 (booking-full width)

$235.00

Please select your preferred week above

Opening Weeks Begin on Mondays

Pool Openings are scheduled on a “First Come, First Served” basis for a specific week, not for specific days or times. If for any reason we are unable to accommodate your chosen week, we will notify you with an alternate date.

Pool Service Contact

Includes removal of all winterizing plugs, re-assembling the filtration system, install steps/ladders, checking and starting the equipment an related systems and install any equipment removed during the winterization process.

Cost is $40.00 (each additional pump and/or feature)

All water and debris should be removed from the cover. An additional service charge of $130.00 will be added to the cost if a technician is required to return to your property to remove water and/or debris from the cover.

Note: Pool Safety Cover Removal and anchors secured is exclusively performed as part of the Pool Opening Service and is not available as a standalone option.

Pool covers will be carefully removed, folded, and placed into the cover bag along with winterizing plugs, provided the bag is available and in plain sight.
If Pool Cover Removal is selected, our technicians can also secure the anchors to the deck (optional).

At the start of the pool season, we add a combination of pool balancing and start-up chemicals to ensure the water is clean, safe, and ready for swimming. Typically, we use a professional-grade shock treatment, stain and scale preventer, and a pH and alkalinity adjuster. For salt pools with chlorinators, we may add salt if levels are low, which will be billed accordingly. It’s essential to regularly test the water and run the filter to maintain balance after these chemicals have been added to your pool at opening.

All pools will be opened without vacuum service unless requested. Cost does not include balancing chemicals, auxiliary chemicals or pool salt.

RETURN SERVICE OPTIONS AFTER POOL OPENING, INCLUDING WEEKLY AND BI-WEEKLY MAINTENANCE

A Pool Opening does not guarantee your pool will be immediately ready for swimming. Additional cleaning and chemical balancing may be necessary in the days following the Pool Opening. Each return service will incur an additional charge of $110.00 plus the cost of balancing and auxiliary chemicals added.

VACUUM AND CHEMICAL SERVICES

(Return Service fee of $110.00 will be applied to cart).

This service includes a thorough vacuuming of your pool and chemical treatment to help attain optimal water clarity and balance. If this service is selected, it is the customer’s responsibility after opening to test their water regularly, run their filter, and perform routine maintenance to ensure the best pool conditions. If additional shock or balancing chemicals are needed, extra charges will apply and be billed later.
$110 per visit, plus cost of balancing and auxiliary chemicals added

(First Return Service fee of $110.00 will be applied to cart).

Recommended for most pools. This service may require multiple visits to ensure the pool remains clean and properly maintained throughout the pool opening phase and process. This service includes a thorough vacuuming of your pool and precise chemical treatment to ensure optimal water clarity and balance. * If additional pool shock and/or balancing chemicals are needed, extra charges will apply and be billed later.
$110 per visit, plus cost of balancing and auxiliary chemicals added

SCHEDULED POOL MAINTENANCE SERVICES (WEEKLY OR BI-WEEKLY)

Recommended service after pool opening.

This service includes scheduled weekday visits on a weekly basis and is ideal for maintaining your pool’s pristine condition between regular maintenance visits. Our team will aim to keep your pool clean and properly maintained, with all related equipment operating efficiently throughout the Spring, Summer, and Fall pool season. *If additional pool shock and balancing chemicals are needed, extra charges will apply and be billed later.
$110 per weekly visit, plus cost of balancing and auxiliary chemicals added

Recommended service after pool opening.

This service includes scheduled weekday visits once every two weeks. Our team will aim to keep your pool clean and properly maintained, with all related equipment operating efficiently throughout the Spring, Summer, and Fall pool season. * Bi-Weekly customers are responsible for the upkeep and care of their pool during the “Off Week”. Please refer to the “Guide to Off-Week Pool Care.” If additional pool shock and balancing chemicals are needed, extra charges will apply and be billed later.
$110 per visit, every 2 weeks, plus balancing and auxiliary chemicals added

1. Notification: We will notify you by email, phone, or text message the week prior (Wed, Thurs or Friday) to let you know your scheduled service day.

2. Scheduling: We make every effort to schedule your pool opening during the week you requested. However, due to high volumes of work, all work is scheduled on a first-come, first-served basis.

3. Requirements for Service at Opening:
• Water and electricity must be available upon the pool tech’s arrival. Prior to service, your water level must be at least halfway up and into the skimmer and must be maintained for additional services.
• All equipment and accessories, including the pool cover at opening, must be placed near the pool area, in plain sight, unless other arrangements have been made.
• If any of these conditions are not met and the crew must return, there will be a $130.00 service charge.
• Note: We do not vacuum or clean the pool during opening, unless specified on the opening/closing forms.

4. Opening Form Details. When filling out the opening form, include all water features (e.g., waterfall, slide, deck jets, attached spa, solid covers). There is an additional charge for these features and any additional features not listed herein will be charged and billed at a later date.

5. Reporting Issues: All questions or complaints must be reported to our office within three (3) business days of the service date.

6. Account Status: All customer accounts must be current to receive any service, including openings, weekly or bi-weekly service and closings. A 1½% finance charge per month will apply to past due balances over 30 days.

7. Customer Presence: You do not need to be home during the service, as long as all necessary equipment, water, electricity, and accessories are available and in plain sight near the pool.

8. Delays: We are not responsible for delays due to weather or ground conditions.

Balancing and Auxiliary Chemicals Added

All balancing and auxiliary chemicals are measured and added by the pound, scoop or bottle by our pool tech team. These details are recorded on the Customer Service Checklist Form or door tag during opening service and any additional weekly or biweekly services and will be left at your residence after each visit. Please be aware that the costs for these chemicals will be reflected in your monthly invoice.

Guide to Off-Week Pool Care

*Please Note: Bi-Weekly customers are responsible for the upkeep and care of their pool during the “Off Week”. Please refer to the “Guide to Off-Week Pool Care.”

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