Opening Weeks Begin on Mondays

Pool Openings are scheduled on a “First Come, First Served” basis for a specific week, not for specific days or times. If for any reason we are unable to accommodate your chosen week, we will notify you with an alternate date.

Opening Form Details. When filling out the opening form, include all water features (e.g., waterfalls, slides, deck jets, attached spa, solid cover). There is an additional charge for these features and any additional features not listed herein will be charged and billed at a later date.

PLEASE READ: Before your scheduled pool opening, (1) please ensure the pool is filled to at least halfway up the tile and/or into the skimmer, and maintain this water level for additional services; (2) place any equipment and accessories that was stored at closing, near the pool deck in plain sight; (3) ensure the electrical power for the pool equipment is turned on and access to any automation controls is available. Water, electricity, and automation controls must be accessible upon the pool tech’s arrival; and (4) make sure all gates and entryways are accessible for the technicians – please leash your pets. Note: If any of these conditions are not met, we may need to schedule a return visit, which will incur a service charge of $130.00.
 

Prior to your scheduled pool opening please remove water and debris from the pool safety cover. If these conditions cannot be met, we may need to schedule a return visit to remove water and/or debris from the cover, which will incur a service charge of $130.00. Note: Pool Safety Cover Removal includes lowering the anchors and is exclusively performed as part of the Pool Opening Service, and is not available as a standalone option.
At opening, pool safety covers will be carefully removed, folded, and placed into the cover bag along with winterizing plugs, provided the bag is available and in plain sight.

At the start of the pool season, our pool techs will add a start-up chemical kit. It’s essential to regularly test your water and run the filter at least 12 hours per day to maintain balance after these chemicals have been added to your pool at opening.

All pools will be opened without vacuum service unless requested. Cost does not include balancing chemicals, auxiliary chemicals or pool salt.

A Pool Opening does not guarantee your pool will be immediately ready for swimming. Additional cleaning and chemical balancing may be necessary in the days following the Pool Opening. Each return service will incur an additional charge of $110.00 plus the cost of balancing and auxiliary chemicals added.
 

(Return Service fee of $110.00 will be applied to cart).

This service includes vacuuming of your pool and a chemical treatment to help attain optimal water clarity and balance. If this service is selected, it is the customer’s responsibility after opening to test their water regularly, run their filter, and perform routine maintenance to ensure the best pool conditions. If additional shock or balancing chemicals are needed, extra charges will apply and be billed later.

$110.00 (plus the cost of balancing and auxiliary chemicals). To get started, call 610-273-2449, Option 2 or visit our website at Contact Us https://lillypools.com/contact/

Recommended service after pool opening. Choose an option below. Then, to get started, contact us at 610-273-2449 (Option 2) or visit our website’s Contact Us page .

This service includes scheduled weekday visits on a weekly basis and is ideal for maintaining your pool’s optimal condition between regular maintenance visits. Our team will aim to keep your pool clean and properly maintained, with all related equipment operating efficiently throughout the Spring, Summer, and Fall pool season. If additional pool shock and balancing chemicals are needed, extra charges will apply and be billed later.
$110 per weekly visit, plus cost of balancing and auxiliary chemicals added

Recommended service after pool opening. Choose an option below. Then, to get started, contact us at 610-273-2449 (Option 2) or visit our website’s Contact Us page .

This service includes scheduled weekday visits once every two weeks. Our team will aim to keep your pool clean and properly maintained, with all related equipment operating efficiently throughout the Spring, Summer, and Fall pool season. Bi-Weekly customers are responsible for the upkeep and care of their pool during the “Off Week”. Please refer to the “Guide to Off-Week Pool Care.” If additional pool shock and balancing chemicals are needed, extra charges will apply and be billed later.
$110 per visit, every 2 weeks, plus balancing and auxiliary chemicals added

1. Notification: We will notify you by email, phone, or text message the week prior (Wed, Thurs or Friday) to let you know your scheduled service day.

2. Scheduling: We make every effort to schedule your pool opening during the week you requested. However, due to high volumes of work, all work is scheduled on a first-come, first-served basis.

3. Requirements for Service at Opening:
• Before your scheduled pool opening, ensure the pool is filled to at least halfway up the tile and/or into the skimmer, and maintain this water level for additional services.
• Place all equipment and accessories, including the pool safety cover, near the pool deck in plain sight unless other arrangements have been made.
• Ensure the electrical power for the pool equipment is turned on, and access to any automation controls is available. Water, electricity, and automation controls must be accessible upon the pool tech’s arrival.
• Make sure all gates and entryways are accessible for the technicians. Please leash your pets.
Note: If any of these conditions are not met, we may need to schedule a return visit, which will incur a service charge of $130.00.

4. Reporting Issues: All questions or complaints must be reported to our office within three (3) business days of the service date.

5. Account Status: All customer accounts must be current to receive any service, including openings, weekly or bi-weekly service and closings. A 1½% finance charge per month will apply to past due balances over 30 days.

6. Customer Presence: You do not need to be home during the service, as long as all necessary equipment, water, electricity, and accessories are available and in plain sight near the pool.

7. Delays: We are not responsible for delays due to weather or ground conditions.