610-273-2449 option 2 services@lillypools.com

Opening Forms

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Welcome!

Thank you for visiting Lilly Pool and Spa! Our pool opening forms are now live!

 

2025 Pool Opening – Service Request Forms

New Customers (Advance Payment Required) (Excludes Current and Returning 2024 Weekly/Bi-Weekly Service Customers)

Note: Payment for Pool Openings for all new customers must be made in advance (New Customers are defined as any customers who are not currently, and have not been weekly or bi-weekly service customers during the 2024 Pool Season)
New Customer Opening Form

Returning Customers (Returning and Current Weekly/Bi-Weekly Service Customers ONLY)

Note: This selection is designated specifically for our current weekly and bi-weekly service customers. Only pool opening requests from our existing service customers will be processed through this selection. Requests here from non-existing service customers will not be processed. We appreciate your understanding.
Returning Customer Opening Form

Pool Opening – Guidelines

We will begin accepting Pool Opening Bookings on _________, 2025 (temporary)

As we prepare to open your pool for the 2025 season, please take note of the following guidelines that are essential to ensure a smooth and successful pool opening. Our team will address these conditions to make sure your pool is clean, safe, and ready for an enjoyable summer season.

Opening Services:  All Pool Openings are scheduled on a “First Come, First Served” basis for a specific week, not for specific days or times. If for any reason we are unable to accommodate your chosen week, we will notify you with an alternate date. To secure your preferred week, please submit your opening request as early as possible.

Please Read: Prior to your scheduled pool opening, please (1) fill your pool at least halfway up the tile and/or into the skimmer; (2) any equipment that was stored at your pool closing, including the pool safety cover, should be placed in plain sight near the pool deck; (3) ensure the electrical power for the pool equipment is turned on and that access to any automation controls is available; and (4) make sure all gates and entryways are accessible for the technicians.

Friendly Reminder: Please leash your pets paw Thanks!

Payments

Payment for all Pool Openings must be made in advance, except for current weekly and bi-weekly service customers.  We accept most credit cards, including PayPal.  Additional balancing and/or auxiliary chemicals (delivered or added), missing parts, and accessories will be noted on your opening door tag or on a service checklist will be billed separately. We will reach out to you before proceeding with any repairs.

Pool Repairs and Safety

Any repair recommendations during the opening service will be noted on your opening door tag or on a service checklist. We will reach out to you before proceeding with any repairs.   Note: Should any immediate repairs be necessary for safety reasons, the pool technician will make those repairs immediately.

 

Your Pool Opening Week

Openings are Scheduled on Weekdays Only and begin on Mondays

Pool Opening Notifications

You will be notified via email and text the week prior to your requested pool opening week, specifically on Wednesday, Thursday, or Friday, informing you of the exact day the opening may take place.

Opt-in HERE to receive SMS/Text notifications before your Pool Opening.

Pool Opening Services Overview

Pool Opening and Summerizing Service Overview

  1. Remove winter plugs.
  2. Add a Pool Chemical Kit* to help eliminate bacteria and algae (upon request).
  3. Start up the equipment.
  4. Inspect, clean, and start the Heater* (upon request).
  5. Install return fittings, skimmer, and pump baskets.
  6. Install deck equipment (e.g., ladders, handrails).
  7. Remove the Pool Safety Cover*, fold it, place it into a bag with winterizing plugs, and store it (upon request).
  8. Secure Deck Anchors* (upon request and with Cover Removal option only).
  9. A Return Service after Opening* is recommended. Refer to Follow-Up Vacuum and Chemical Services.

 

*Additional Charges: Additional charges apply for Pool Opening services listed above with an (*) asterisk.  A Pool Opening does not include the cost of balancing chemicals, auxiliary chemicals or pool salt, and will be billed later. Customers will be notified of additional charges via email, phone call, or through a note on the door tag or service checklist. These charges will also apply for services, parts, or extra water features not selected on this Pool Opening Form.

Please Note: A Pool Opening Service does not guarantee your pool will be immediately swim ready. Additional cleaning and chemical balancing may be necessary within a few days following your Pool Opening (refer to Return Service After Pool Opening below). Each return service will incur an additional cost of $110.00.

Vacuum Service: All Pool Openings will be performed without vacuum service unless requested. (refer to Vacuum and Chemical Services below) Cost does not include balancing chemicals, auxiliary chemicals or pool salt, and will be billed later.

 

Click here to download a PDF of this information.